Returns & Exchanges

At The Leather Sofa Co., we stand behind the craftsmanship of our premium furniture and offer a 30-day return window to ensure your complete satisfaction. If your new leather piece isn't the perfect fit for your home, we are here to facilitate a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team within 30 days of delivery with your order number and reason for return to receive a Return Authorization (RA) number.

• 2.
  Prepare for Collection

  Ensure the sofa is in its original, pristine condition and securely wrapped; our team will schedule a professional white-glove pickup from your residence.

• 3.
  Inspection Process

  Once the item arrives back at our warehouse, our master craftsmen will inspect the leather and frame to verify it meets our resale quality standards.

• 4.
  Receive Your Refund

  After approval, your refund will be processed back to your original payment method, minus a standard 15% restocking fee and initial delivery charges.