Frequently Asked Questions
Everything you need to know about our premium leather furniture.
What type of leather do you use for your sofas?
We exclusively use 100% top-grain and full-grain bovine leather sourced from premium tanneries. We never use bonded leather, vinyl, or split-grain hides on any seating surfaces.
How long does shipping and delivery take?
For in-stock items, delivery typically occurs within 7-14 business days. Custom-made orders generally require 8-12 weeks for handcrafted production and white-glove delivery.
Do you offer a warranty on your furniture?
Yes, all our sofas come with a limited lifetime warranty on the internal hardwood frame and spring system, plus a 5-year warranty covering leather integrity and stitching.
Can I request leather swatches before purchasing?
Absolutely. You can order up to five complimentary leather swatches through our website to ensure the color and texture perfectly match your home decor.
What is your return policy?
We offer a 30-day return window for all standard items. Please note that custom-built sofas are subject to a 25% restocking fee, and items must be in original condition.
How should I maintain and clean my leather sofa?
We recommend dusting weekly with a soft cloth and applying a professional leather conditioner every 6-12 months. Avoid direct sunlight and harsh chemical cleaners.